Category | Key Issues of Concern | Communication Channels | Communication Methods | Communication Outcomes / Performance |
Shareholders Investors | - Operating Performance
- Innovation and Technology
- Employment / Labor-Management Relations
| Finance & Accounting Div. Mr. Wu spokesman@seyi.com | - MOPS (Market Observation Post System): Disclosures are updated in a timely manner, regularly, or according to regulatory requirements.
- Annual shareholders’ meeting and investor conference: Held once annually.
- Corporate governance evaluation: Conducted once annually.
- Investor section on the corporate website: Disclosures are updated regularly or according to regulatory requirements.
- Phone or e-mail contact: Available in a timely manner.
| - Annual Shareholders’ Meeting.
- Investor Conference: June 13, 2024.
- Corporate Governance Evaluation: Ranked within the top 36%–50% of TPEx-listed companies in 2023.
|
Customers | - Operating Performance
- Innovation and Technology
- Customer Relationship Management
| Sales and Service Div. Ms. Chang spokesman@seyi.com | - Technical services / plant visits / customer visits: Arranged as required or from time to time.
- International exhibitions and seminars: At least once annually.
- Customer satisfaction survey: Once annually.
- Product and event information: Updated on the corporate website, social media, and e-newsletters on an ongoing basis.
| - International exhibitions and seminars: Participated in 9 international exhibitions and 6 seminars.
- Customer satisfaction survey: Achieved an overall satisfaction rate of 89%.
|
Suppliers | - Operating Performance
- Customer Relationship Management
- Stakeholder Communication
- Occupational Safety and Health
| Procurement & Material Control Dept. Mr. Hsu spokesman@seyi.com | - Quality anomaly follow-up and review meetings.
- Supplier interviews and exchanges: Arranged from time to time.
- Contractor communication records and supplier evaluations: Once a year.
- Entrance occupational safety courses and training programs: Organized regularly.
- Collection of occupational safety, health, and environmental information / communication records / supplier questionnaires / provision of product and material data: In a timely manner.
| - Quality anomaly review and regular monthly meetings: Held at least once per month, with frequent communication with over 200 suppliers via phone and video conferences.
- During supplier visits for R&D, we conducted in-depth exchanges on processes, quality improvement, and design plans.
|
Employees | - Operating Performance
- Employment / Labor-Management Relations
- Occupational Safety and Health
- Education and Training
| Human Resources Dept. Mr. Chen spokesman@seyi.com | - Occupational Safety and Health Committee meetings.
- Labor-management conferences.
- Employee Welfare Committee meetings.
- Health checkups: Once every two years.
- Performance evaluations and interviews: Once a year.
- Education and training: Planned and organized based on requirements.
- Sexual harassment prevention and employee complaint mailbox: Open at all times.
- Club activities: From time to time.
| - Occupational Safety and Health Committee meetings: Convened once every quarter.
- Labor-management conferences: Convened once every quarter.
- Employee Welfare Committee meetings: Convened once every quarter.
- Education and training: A total of 5,236 hours in 2024.
|
Media | - Green Products
- Employment / Labor-Management Relations
- Occupational Safety and Health
| Chairman’s Office Ms. Chen spokesman@seyi.com | - Corporate messages: Published as required.
- Media reports: Published as required.
- Media exchanges: Arranged as required.
- Phone or mail contact: In a timely manner.
| - Corporate message releases: 3 in total.
- Media reports: 18 in total.
|
Governmental Authorities | - Green Products
- Greenhouse Gas (GHG) Emissions
- Energy Management
- Water Resource Management
| QA Div. Mr. Chen spokesman@seyi.com | - Relevant city government departments: Occasional official document exchanges.
- Government promotion seminars: Participation on an occasional basis.
- MOPS: Disclosures updated in a timely manner, regularly, or as required.
| - Material information disclosures in Chinese and English: 46 releases in total.
|
NGOs and Schools | - Innovation and Technology
- Occupational Safety and Health
- Education and Training
| Chairman’s Office Ms. Chen spokesman@seyi.com | - Industry-academia cooperation: Signed agreements with multiple universities for collaboration in research and technical exchanges.
- NGOs: Participation from time to time, at least once annually.
| - Industry–academia cooperation: A total of 9 universities, colleges, and vocational high schools in Taiwan.
- Participation in NGO activities: A total of 459 hours.
- Sponsored the SEYI Cup competition organized by the Taiwan Society for Technology of Plasticity.
|
Communities and Others | - Greenhouse Gas (GHG) Emissions
- Energy Management
- Water Resource Management
- Regulatory Compliance
| Industrial Safety Office Mr. Chang spokesman@seyi.com | - Corporate website.
- Visiting local groups/participation in local activities: From time to time.
- Phone contact or visits: From time to time.
| - Corporate website: Respond to nearly 100 e-mails each year.
- Participate in local ecological conservation initiatives, including the Taoyuan beetle incubation program and volunteer team activities.
- Select local suppliers for group meal services
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